Frequently Asked Questions
Expert guidance for your gardening journey.
How do you ensure the health of my plants during shipping?
We use custom-designed packaging and moisture-retention techniques to secure each plant, ensuring they arrive at your doorstep in peak condition regardless of the distance.
When will my order be shipped?
Orders are shipped according to your specific planting zone's ideal schedule. This ensures your plants arrive when weather conditions are safest for immediate planting.
What is your return policy for live plants?
Because plants are living organisms, we do not accept returns. However, we offer a 1-year limited warranty on many varieties to ensure your gardening success.
Do you ship to all states?
We ship to the lower 48 states, though certain agricultural restrictions may apply to specific plants in states like California, Arizona, or Florida.
How can I track my order?
Once your order departs our nursery, you will receive an automated email containing a tracking number to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.